I purchased 2 Galaxy Note IIs for a colleague. The staff response over the phone was quick, courteous and accurate. The pricing was great and a few freebies were included as well. Delivery was done on the same day to Abu Dhabi. The delivery boy was considerate enough to provide the delivery at a new address as I was not available at the previously designated one. The phones are working perfectly. What remains to be seen is how the warranty claims will be addressed if something goes wrong with the instruments. 5 stars for pricing, customer satisfaction and delivery time.